Unified Communications is an all-in-one communication solution. Unified Communications integrates your phone system, voice mail, email, video conferencing, and instant messaging – on the same end to end network. Your phone system, voice mail, email, video, instant messaging and communication devices all work together. On the human network, people can communicate and collaborate with each other [...]
IVR is stand for Interactive Voice Response. IVR systems are usually used to service high call volumes, improve customer experience and reduce costs. Few examples of typical IVR applied by the Banks or Financial Institutions ie : telephone banking services, televoting, and credit card transactions. Most of the large companies use IVR services to extend the [...]
Thailand is the South East Asian paradise and its name translates to Land of Smiles. The hospitality of the citizens of Thailand itself is the main reason why tourists flock to this land to spend their vacations and why businesses are looking to set up establishments. In fact, Thailand will be a very cheap and [...]